Acts ID Hardware Sdn Bhd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website acts-id.com (the “Website”) and the services provided through the Website (the “Services”).

  1. Information We Collect

We may collect personal information from you when you visit our Website, create an account, make a purchase, sign up for our newsletter, or contact us. The personal information we collect may include your name, email address, phone number, shipping and billing address, payment information, and any other information you choose to provide us

  1. How We Use Your Information

We may use your personal information to:

  • Provide you with the Services;
  • Process your orders and payments;
  • Communicate with you about your orders, account, and any inquiries or requests;
  • Send you promotional and marketing materials;
  • Improve and optimize the Website and Services;
  • Prevent fraud and unauthorized access to the Website and Services;
  • Comply with legal obligations; and
  • Enforce our policies and terms of use.
  1. How We Disclose Your Information

We may disclose your personal information to:

  • Third-party service providers who help us provide the Services, such as payment processors, shipping providers, and marketing agencies;
  • Law enforcement agencies, regulators, and other authorities in response to a legal request or obligation;
  • Our affiliates, partners, and successors in the event of a merger, acquisition, or other business transaction; and
  • Other third parties with your consent or at your direction.
  1. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your use of the Website and Services. Cookies are small data files stored on your device that allow us to recognize your device and provide certain features and functionalities. You can manage your cookie preferences through your browser settings.

  1. Your Rights and Choices

You have certain rights and choices regarding your personal information, including the right to access, correct, or delete your personal information, and the right to object to or restrict certain types of processing. You can exercise these rights by contacting us at cs@acts-id.com

  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no security measure is completely foolproof, and we cannot guarantee the absolute security of your personal information.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make to this Privacy Policy will be posted on this page and will take effect immediately upon posting.

  1. Contact Us

If you have any questions or concerns about our Privacy Policy or our use of your personal information, please contact us or Whatsapp us at +6012 702 1299